FREQUENTLY ASKED QUESTIONS

You can pay by Mpesa, Cheque or Direct bank Transfer

The .COM domain propagation will take place within an hour. Other domains such as .CO.KE may take from 3 hours to 48 hours.

On your web browser bar, popy and paste the link; http://webmail.yourdomain.com. Enter your full email[e.g. info@yourdomain.com] and password on the space provided then click enter. You will be allowed to use ROUNDCUBE, SQUIRREL or HORDE options to access your webmail. Alternatively we can assist you to set it up and guide you step by step on phone, chat or email to get the process propmptly completed for your smooth use

The duration depends on the content availability and web size (number of pages, photos and videos used), type of applications required [eg databases, e-commerce applications and third party interactions] and third party interations.

Your invoice amount or payment can increaseif; 1. You have ordered additional items other than the ones initially indicated on the quotation and matched by the initial invoice 2. Your payments may have delayed for more than a month, prompting a 10% additional charge.

Ask for the back office URL or link, then use the provided user name and password.